Maluk Timor Privacy Policy
PRIVACY STATEMENT
1.Purpose: Why do we have a Privacy Policy
Maluk Timor Australia is committed to both protecting and securing the privacy and confidentiality of the personal information it holds. For these reasons, while Maluk Timor Australia is not bound by the Privacy Act 1988 (Cth) (Privacy Act), it has chosen to be guided by the principles contained in the Privacy Act. It has therefore based this policy on the Australian Privacy Principles (APPs) as its standard for the handling of personal information it holds. Maluk Timor Australia fundraises for Maluk Timor of Timor-Leste, which provides free healthcare services in Timor-Leste.
2.Scope
This policy will apply to all Maluk Timor Australia’s activities. It details how we generally collect, hold, use and disclose an individual’s personal information and contains information about how an individual may access the personal information about him or her that we hold and seek the correction of such information. It also contains information about how an individual may complain to Maluk Timor Australia about how it has handled the individual’s personal information and how we will deal with such a complaint. All Directors, contactors, employees and volunteers of Maluk Timor Australia will abide by this policy.
3.Policy statement: Our commitment
Information we collect
The personal information Maluk Timor Australia may collect will depend on the circumstances of collection, including whether we collect the information from you as a donor, a supplier, contractor, job applicant, volunteer or other contact, or whether we collect the information from some other source, such as from Maluk Timor of Timor-Leste. The type of personal information which we collect about you depends on your dealings with us.
We may collect and hold the following types of information from donors:
your name;
your occupation;
your postal address;
your email address;
your phone number; and
payment information, including your credit card details.
You may be given the opportunity to provide further information regarding your interests in Maluk Timor, but the provision of this information is purely voluntary.
Maluk Timor Australia may also:
collect and hold the following kinds of personal information about contractors, service providers and suppliers: name, job title, business contact details of company representatives with whom we deal, financial information and banking details; and
in the context of our recruitment process for employees, contractors and volunteers, collect and hold the following kinds of personal information: name, email address, telephone number, address, financial details (including banking details), date of birth, history with Maluk Timor Australia (including communications between Maluk Timor Australia and the individual), citizenship, employment references, civil, credit and criminal records, driver’s licence information, education, employment history, marital status, membership of a professional or trade association, membership of a trade union and health information.
How we collect your information
In most cases, Maluk Timor Australia collects personal information about you directly from you, through meetings with you in person, or via other contact methods such as by telephone, facsimile, email and mail, or when you sign up to our newsletter via our website or complete a form.
We may also collect personal information from Maluk Timor of Timor-Leste or third party partner organisations.
How we use and disclose your information
Any personal information which we collect about you is collected, held, used and disclosed by us to:
process your donation;
keep you informed of our activities and advise you of events and functions organised by us or any organisation whose purpose is similar to ours. If at any time you no longer wish to be notified about our or third party activities, events or functions please contact us at the contact details set out below;
appropriately manage the activities of Maluk Timor Australia, conduct audits and undertake accreditation processes;
maintain, manage and develop our relationship with you;
comply with relevant laws;
assess and consider applications from prospective job applicants, contractors, volunteers and service providers;
facilitate the services of Maluk Timor of Timor-Leste;
contract out some of our functions to external service providers and suppliers (such as IT, mailing houses and printing companies);
undertake any other purposes which are reasonably necessary in connection with any of the above uses; and
such purposes for which we may obtain consent from time to time. That consent may be written, verbal or implied from your conduct.
We may disclose your personal information to our agents, contractors, volunteers, Maluk Timor of Timor-Leste, external organisations who provide services to us (including lawyers, accountants, advisers and payment services providers), government authorities, event organisers, mailing houses, IT support service providers and printing companies.
If you do not provide the personal information we request or consent to the collection and use of your personal information for the purposes outlined in this Policy, we may not be able to do any of the things set out above.
How we hold your information, and will it be sent overseas
Maluk Timor Australia takes reasonable steps to ensure your personal information is stored securely, having regard to its nature and source including using encryption for donations and storing credit card information (in situations where it is obtained) in compliance with the Payment Card Industry Data Security Standards. Maluk Timor Australia will hold your personal information in a secure database.
Maluk Timor Australia may disclose your personal information to recipients in Timor-Leste. It does store personal information with cloud service providers so personal information may be stored or processed overseas. We may disclose personal information to external service providers located overseas, including in the United States,
Access
Subject to any applicable exceptions, where Maluk Timor Australia holds personal information about you, you may have access to it. Within a reasonable period after receiving your request, we will take reasonable steps to provide you with access. If you wish to request access to or update your personal information, please contact us on the details provided below.
Maluk Timor Australia takes reasonable steps to keep your personal information as accurate, complete and up to date as possible. You may assist us by notifying Maluk Timor Australia if your circumstances change. You may request that we correct personal information we hold about you that is inaccurate or out of date. We will take reasonable steps to rectify the situation free of charge if we are satisfied that the information is inaccurate, out of date, incomplete, irrelevant or misleading. If we refuse to correct your personal information, we will give you written notice setting out our reasons for the refusal and the mechanisms available to complain about the refusal.
Visitors to our website
‘Cookies’ are used on the www.maluktimor.org website. This allows us to track usage patterns and to compile data in an aggregated and “non-user” specific form enabling us to improve our website for future visitors. If you elect to become an online supporter (for example, by signing up for our e-newsletter) cookies are used to remember you and to track your usage of our website. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature.
Contact, access or complaints
If you wish to make contact us for any other reason, including to request access to your personal information, to seek correction of your information or to make a complaint regarding Maluk Timor Australia’s handling of your personal information, you can do so as follows:
Michelle Wilson, Chief Executive Officer, Maluk Timor Australia, michelle@maluktimor.org.au Australia: + 61 2 439900018
If you make a complaint, a representative of Maluk Timor Australia will contact you as soon as possible to ensure that we have sufficient detail about the nature of your compliant to action it. Your complaint will be referred to the Managing Director who will contact you as soon as practicable after that to resolve your complaint. We will respond to complaints within a reasonable period of time.
Changes to this Privacy Policy
We may change our Privacy Policy from time to time without notice to you. The latest version will be on our website.
TRAIL SOFTWARE, INC. PRIVACY POLICY
This Privacy Policy (this “Privacy Policy”) describes Trail Software’s (d/b/a Kindful) (“Trail Software”, “Kindful,” “we,” “us,” or” “our”) collection, use, and disclosure of “personal information” that may be collected by Kindful anytime you (“you” or “user”) visit our website, [https://www.kindful.com] (this “Site”). “Personal information” means information about an identifiable individual who can be directly or indirectly identified, which does not include information of an aggregate or anonymous nature where a specific individual or individuals cannot be identified.
BY SUBMITTING YOUR INFORMATION THROUGH THIS SITE, YOU CONSENT TO THIS PRIVACY POLICY AND TO KINDFUL’S) COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION ACCORDING TO THE TERMS OF THIS PRIVACY POLICY. THIS SITE IS A GENERAL AUDIENCE SITE AND DOES NOT KNOWINGLY COLLECT PERSONAL INFORMATION FROM CHILDREN UNDER 13 YEARS OF AGE. IF YOU ARE UNDER 13 YEARS OF AGE, YOU ARE NOT PERMITTED TO USE THIS SITE.
This Privacy Policy is applicable only to this Site and does not apply to any third party websites or to other companies or persons. This Site may contain links to, and media and other content from, other sites. Because of the dynamic media capabilities of this Site, it may not be clear to you which links are embedded in this Site and which are embedded in third-party media or content. Kindful cannot and does not guarantee the privacy policies and practices of any third party. Kindful does not control, operate, or endorse any information, products, or services of any third-party websites that may be reached through links from this Site. The use of any personal information provided by you to such third party will be governed by that party’s privacy policy. If you are unsure whether a website is controlled, affiliated, or managed by Kindful, you should review the privacy policy at each linked website to determine how that site treats your personal information.
TRAIL SOFTWARE MAY CHANGE THIS PRIVACY POLICY FROM TIME TO TIME. THE REVISED POLICY WILL BE POSTED ON THIS SITE. Your continued use of this Site after Kindful posts a revised Privacy Policy signifies your acceptance of the revised Privacy Policy and your consent to Kindful’s collection, use, and disclosure of your personal information according to the terms of the updated Privacy Policy. It is therefore important that you review this Privacy Policy regularly to ensure you are updated as to any changes. This Privacy Policy was last revised on July 1, 2019.
Information we collect and how we may use it
If you are a customer of Kindful, we collect certain information about you in order to provide you with our donor management system and/or online payment service (the “Service”). When you register for the Service we will request some personal information such as your name and email address, and information about your organization such as the name of your organization, Tax ID, mailing address, and tax designation. Furthermore, if you are opening a merchant account, Kindful may also obtain information about you from third party sources, including, without limitation, consumer reporting agencies. This information is used to contact you about the services on our Site for which you have expressed an interest. As part of the Service, we may also collect donor information on behalf of your organization. Except as may be expressly set forth herein, we will not use any donor information collected on your behalf for any purpose other than to provide the Service. Any tax or financial information we collect is used only to bill you for the Service. If you purchase the Service by credit card, this information will be transmitted to our credit card merchant account provider, and may be forwarded to your credit card provider. We do not store credit card information.
If you are a donor for a Kindful customer, we collect certain information from you in order to process your donation (“Donor Information”). Kindful will use Donor Information during the course of providing the Service to such Kindful customer. Kindful may also use Donor Information at an aggregate level for internal business analyses and fraud prevention. During the course of providing the Service to Kindful customers, Kindful may disclose Donor Information to banks, processors, card associations, and other financial institutions that are involved in the course of processing or screening the transaction applicable to the Donor Information.
We may use personal information for internal purposes to provide you with other products and services, or to contact you regarding administrative notices or communications relevant to you on this Site. In addition, we may use personal information to provide or improve products or services that you have requested.
Please note that personal information does not include “aggregate” information, which is data we collect about a group or category of users, from which individual identities or other personal information has been removed. This Privacy Policy in no way restricts or limits our collection, use, or our ability to sell such aggregate information.
Additional Limits on Use of Google User Data: Notwithstanding anything else in this Privacy Policy, the following types of your Google data will be subject to these additional restrictions:
We will only use access to read Gmail message bodies (including attachments), metadata, headers, and settings to display emails to authorized users of Kindful and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.
We will not use this Gmail data for serving advertisements.
We will not allow humans to read this data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for our internal operations and even then only when the data have been aggregated and anonymized.
When we disclose your information
Kindful takes your privacy very seriously. The information we collect is used to provide the Service, and, in general, is not shared with or sold to other organizations for commercial purposes. However, there are times when it may be advantageous for Kindful to make certain personal information about you available to companies that Kindful has a strategic relationship with or that perform work for Kindful to provide products and services to you on our behalf. These companies may help us process information, deliver products or services to you, provide customer service, manage and enhance user data, assess your interest in our products and services, or conduct user research or satisfaction surveys. We may also disclose your personal information, if you have authorized us to act on your behalf to initiate the creation of a merchant account for the purpose of accepting donations by credit card.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
In addition, Kindful may sell, transfer or otherwise share some or all of its assets in connection with a merger, acquisition, reorganization or sale of assets, or in the event of bankruptcy. In such an event, personal information may be one of the assets transferred.
How we protect your personal information
Kindful takes precautions to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission that can be guaranteed against any interception or other type of misuse.
You can help us by also taking precautions to protect your personal data when you are on the internet. Do not share your registration information with anyone, and make sure you use a secure web browser.
Accessing your information
This Site may contain web pages through which you can correct or update some of the personal information you have provided to us. Kindful will make a good faith effort to make requested changes and correct your data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate purposes.
Cookies and other technologies
To make this Site more useful to you, we automatically gather general statistical information about this Site and its visitors, such as IP addresses (and information tied to IP addresses, such as screen size, color depth, language, java enabling, flash version, page title, host name, referring source, and page path), browsers, pages viewed, number of visitors, services purchased, etc. In doing so, we do not reference you by name, email, mailing address, or any similar personal information. We use this data in the aggregate to learn about our visitors and to improve our ability to cater to their needs. We may use third party vendors to gather general statistical information about this Site and its visitors as well as to perform certain services on behalf of this Site, such as hosting this Site, designing or operating this Site’s features, or performing other administrative services. We may provide these companies with access to your personal information to carry out the services they are performing for you or for Kindful.
As part of our service, we also use cookies to store and sometimes track information about you. A “cookie” is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Generally, we use cookies to remind us who you are, to give you easier access to repeatedly used account information, to gather statistical information about usage, to research visiting patterns, and to help target advertisements based on user interests. In some instances, our partners and advertisers appearing at this Site may use their own cookies. Your web browser settings, which you may change at any time, determine if and how a cookie will be accepted. By changing those settings, you can accept all cookies, be notified when a cookie is set, or simply reject all cookies. If you decide to reject all cookies, please be aware that you may be required to re-enter your information more often and certain features of this Site may be unavailable to you.
Your California Privacy Rights
Residents of the State of California, under a provision of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed personal information during the preceding year for direct marketing purposes. Alternatively, the law provides that if the company has a privacy policy that gives either an Opt-out or Opt-in choice for use of your personal information by third parties (such as advertisers) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.
Kindful qualifies for the alternative option; it has a comprehensive privacy policy and provides you with details on how you may either Opt-out or Opt-in to the use of your personal information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your personal information for marketing purposes during the preceding year.
If you are a California resident and request information about how to exercise your third party disclosure choices you must send a request to support@kindful.com.